Refund policy

Cancellation and Return Policy

No Cancellations or Returns: We do not accept cancellations, returns, or exchanges. Please ensure that you review your order carefully before completing your purchase.

Claims for Damaged or Defective Products

Unboxing Video Required for Claims: In the rare event that you receive a damaged or defective product, please record an unboxing video with the visibility of your issue. This video will be required for any claim related to product damage. Claims without an unboxing video will not be accepted.

Customer Support

For any queries or concerns, feel free to contact us on auranshine.10@gmail.com. We are here to assist you and ensure a smooth shopping experience.